AHVAP Certification Center Policies and Procedures

The following policies and procedures are designed to protect the public from harm and ensure compliance with established international accreditation standards from the National Commission for Certifying Agencies (NCCA). Each certificant that holds a credential issued by the AHVAP Certification Center is bound by these policies. Failure to abide by the AHVAP Certification Center policies and requirements may result in denial or revocation of certification. 

Current Policies and Procedures:

CVAHP Continuing Education Guidelines

AHVAP Certification Center Code of Ethics

AHVAP Certification Center Appeals, Disciplinary, and Ethics Committee 

AHVAP Certification Center Types of Complaints Policy

AHVAP Certification Center Investigation Procedure

AHVAP Certification Center Fraudulent Use of the CVAHP Credential and Other AHVAP Certification Center Credentials and Certification Marks

AHVAP Certification Center Candidate or Certificant Appeals 

AHVAP Certification Center CVAHP Candidate and Recertification Handbook

Complaints: 

Complaints regarding any certificant holding an AHVAP Certification credential may be submitted in writing to [email protected]. Unsigned complaints will not be processed or honored. All complaints are treated as confidential. 

Accreditation Standards:

The AHVAP Certification Center adheres to the 2021 NCCA Standards for the Accreditation of Certification Programs and International Standards ISO/IEC Standard 17024. 

Copyright Standards and Policies:

Copyrighted Questions

All test questions are the property of the AHVAP Certification Center and are protected by copyright. Federal law provides severe civil and criminal penalties for the unauthorized reproduction, distribution, or exhibition of copyrighted materials.

Test center administrators are not allowed to answer any questions pertaining to the exam content. If you do not understand a question on the examination, you should answer the question to the best of your ability. Opportunity for feedback will be provided in the post-exam questionnaire.

Additional Questions: 

For additional assistance with any AHVAP Certification Center policies, contact the dedicated AHVAP Certification Center support team: [email protected].